baji77 Privacy Policy
baji77 treats the protection of your personal information with the highest importance. This policy explains in detail how we collect, store, and use your information.
1. Introduction and Purpose
baji77 (referred to herein as "we", "our", or "the platform") operates a safe and reliable gaming service for online gaming users in Bangladesh. This privacy policy tells you what types of personal information we collect, why we collect it, how we store it, and in what circumstances it may be shared with third parties.
By browsing our website, creating an account, or using any of our services, you agree to the terms described in this privacy policy. If you do not agree with this policy, please refrain from using our platform.
This policy applies to all baji77 services, websites, mobile applications, and related digital platforms. We are committed to maintaining the highest standards in personal information protection.
2. What Information We Collect
Various types of information are collected to ensure the smooth operation of the baji77 platform, maintain security, and provide you with an improved service. The types of information collected are described in detail below.
2.1 Information You Provide Directly
During registration and account management, you provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and password
- National ID card or passport details (for identity verification)
- Payment information such as bKash, Nagad, Rocket, or Upay account numbers
- Address details (where required)
2.2 Automatically Collected Information
When you use our platform, some information is collected automatically:
- IP address and device identifier
- Browser type, operating system, and device model
- Login and logout times
- Pages and features visited
- Cookie and session data
- Referral URL
2.3 Transaction Information
For financial transactions, we collect:
- Deposit amount and method
- Withdrawal amount and time
- Gaming history and betting records
- Bonus usage and wagering history
3. How We Use Your Information
Collected information is used only for specific and legitimate purposes. The main use cases are listed below:
Identity Verification and Security
Information is used to confirm identity during account creation and login, and to prevent fraudulent activity.
Payment Processing
Information is required to verify and complete deposit and withdrawal transactions via bKash, Nagad, Rocket, or Upay.
Customer Support
Our 24/7 live chat support team uses your information to resolve your issues and answer your questions.
VIP and Bonus Management
Gaming data is used to determine VIP levels from Bronze to Diamond and to provide weekly cashback benefits.
Platform Improvement
Information is used to analyze usage patterns to improve service quality and to plan the addition of new games and features.
Responsible gaming
Information is used to identify signs of excessive gaming and to apply responsible gaming guidelines.
4. Cookie Policy
Cookies are used on the baji77 website. Cookies are small text files stored on your device that help improve your experience on our site.
4.1 Types of Cookies
- Essential Cookies: Indispensable for the basic functionality of the site. Without these, login, session management, and security features will not work.
- Performance Cookies: Used to find out which pages on the site are visited most and to evaluate overall performance.
- Functional Cookies: Help remember your preferences such as language selection and login details.
- Analytical Cookies: Used to analyze user behavior and improve service quality.
4.2 Cookie Control
You can manage cookies through your browser settings. Please note, however, that disabling essential cookies may disrupt some important site functionality.
5. Sharing Information with Third Parties
baji77 does not sell or rent your personal information. However, information may be shared with trusted third parties in specific circumstances:
5.1 Service Provider Partners
Limited information may be shared with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay), cybersecurity, data analysis, and technical support. These partners are required to comply with our strict privacy standards.
5.2 Legal Obligations
Information may be disclosed in compliance with the law in response to court orders, legal investigations, or legitimate requests from regulatory authorities.
5.3 Fraud Prevention
Information may be shared with relevant authorities to prevent fraudulent activity, money laundering, or other illegal activity.
5.4 Business Transfers
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such a situation, we will notify you in advance.
6. Data Security Measures
baji77 has implemented the highest industry-standard technical and organizational measures to protect your personal information.
- SSL/TLS Encryption: All data transfers are secured through SSL encryption.
- Data Encryption: Stored sensitive information is protected with strong encryption algorithms.
- Access Control: Only authorized staff can view user information for specific purposes.
- Regular Security Testing: Regular security audits are conducted to identify system vulnerabilities.
- Firewall and Intrusion Detection: Advanced firewall systems are active to prevent unauthorized access.
- Two-Factor Authentication: The option to add an extra layer of security to your account is available.
While we ensure the highest level of protection, it is not possible to guarantee that any information on the internet is 100% secure. It is therefore very important to keep your password private and to contact us if you notice any suspicious activity.
7. Data Retention Period
We retain your information only for as long as necessary to provide services, meet legal obligations, and fulfill legitimate business purposes.
7.1 Active Accounts
All necessary information is retained while your account is active. This includes transaction history, gaming records, and contact information.
7.2 After Account Closure
Even after an account is closed, financial transaction and identity verification information is retained for a defined period as required by law. Once that period ends, the information is securely deleted.
8. Your Rights
As a baji77 user, you have the following rights regarding your personal information:
- Right of Access: You may request to know what information we hold about you.
- Right of Rectification: If any of your information is incorrect, you may request a correction.
- Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be possible if there are legal obligations in place.
- Right to Restrict Processing: In certain cases you may request that the processing of your information be limited.
- Right to Object: You have the right to object to specific uses of your information.
- Right to Portability: You may request to receive your information in a structured, commonly used format.
To exercise any of the above rights, contact us by email or speak with our support team via 24/7 live chat. We will process your request after proper verification.
9. Protection of Minors
baji77 is for users aged 21 and over only. We do not knowingly collect any information from minors.
An age verification process is followed at registration. If we become aware that a minor has registered, their account will be closed immediately and the related information will be deleted.
A note to parents — if your child has registered on our platform by mistake, please contact our support team immediately.
10. International Transfer of Information
Our servers may be located in various countries. Your information may be transferred to those servers. Such transfers are always carried out through encrypted connections and in accordance with international data protection standards.
Regardless of the country in which the information is stored, the protection measures described in this privacy policy apply everywhere.
11. Changes to the Privacy Policy
baji77 reserves the right to change or update this privacy policy at any time. For significant changes, we will notify you in the following ways:
- Displaying a clear notice on the website
- Sending a notification to your registered email address
- Updating the "Last Updated" date at the top of the page
Continuing to use our platform after a revised policy is published will indicate that you have agreed to the new policy. It is therefore recommended that you check this page regularly.
12. Related Policies and Terms
This privacy policy should be read alongside baji77's other policies. Links to the relevant policies are provided below:
- Terms and Conditions — overall terms for using the platform
- Responsible Gaming Policy — guidelines for safe gaming
- About Us — introduction and mission of baji77
- FAQ — answers to common questions
Have a question about your information?
Contact us for any questions about exercising your privacy rights or about data protection. Our team is available in Bengali 24/7 to assist you.